We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Lucky us, we were wondering why our soft drinks were lukewarm. Spa - as part of our weekend my wife paid for us both to have a massage. For. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. A special highlight is the exquisite cheese buffet. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. We had a nice stay for 2 nights at this hotel. Hotel Alpenhof, Zermatt: 829 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The restaurant served exceptionally generous breakfast buffet. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 830 traveller reviews, 1,484 photos, and cheap rates for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The buffet course was unnecessary and didn't fit the cuisine we were served. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. Very Disappointing 40th Birthday Weekend - For the Price! The wellness spa and swimming pool facilities were outstanding. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. Taxes and fees that are shown are estimates only. Hotel Alpenhof, Zermatt: 829 Bewertungen, 1.484 authentische Reisefotos und günstige Angebote für Hotel Alpenhof. Our minibar stopped working, along with the coffee machine, midway through the stay. 2. We are looking forward to welcome you again. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. May as well start with the positives. more. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. We had a nice stay for 2 nights at this hotel. I'd give the food itself 7 out of 10, but then you expect that at this price. Alpenhof is part of the Tradition Julen collaboration in Zermatt and includes other hotels in the area and the Julen family's delicious restaurant - … Which languages are spoken by the staff at Hotel Alpenhof? Restaurant - we paid 68 each for the 5-course menu. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Now £200 on Tripadvisor: Hotel Alpenhof, Zermatt. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Thank you very much for the great feedback. Which room amenities are available at Hotel Alpenhof? Communal areas of the hotel are battered, and in urgent need of refurbishment. Communal areas of the hotel are battered, and in urgent need of refurbishment. Now $314 (Was $̶4̶4̶6̶) on Tripadvisor: Hotel Alpenhof, Zermatt. Oh and top tip, book direct. Room itself was OK, bar some randomly arranged fruit. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. 4. Look forward to the naturally lit, Alpenhof SPA area on the first floor. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. Top room amenities include a minibar, a flat screen TV, and blackout curtains. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. Dear Ben, thank you kindly for your constructive feedback. Hotel Alpenhof: Great hotel - See 828 traveller reviews, 646 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. We are very happy to read that you had a great stay. Thank you very much for your positiv feedback. This reduces cross contacts, which is very important to us during these trying times. Service is quite friendly, but lackadaisical. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The five-course dinners were top notch, with an excellent salad buffet. We spent a wonderful long weekend at this superb hotel. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. See 829 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. See 823 traveller reviews, 1,473 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 816 traveler reviews, 1,470 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Breakfast was as well very good, with lots of options. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Very Disappointing 40th Birthday Weekend - For the Price! Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. 2. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. As for your last point we do apologise. Breakfast was as well very good, with lots of options. Are there opportunities to exercise at Hotel Alpenhof? Does Hotel Alpenhof have any great views? It was a great experience and hope to be back next year! Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. What a fantastic hotel. Are there any historical sites close to Hotel Alpenhof? Thank you very much for the great feedback. 3. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). The bar area is really special, and a great place to relax before of after going out into Zermatt. The bed was so comfortable and warm and I loved the duvet from sheep wool. Restaurant staff were warm and very service focused. The buffet course was unnecessary and didn't fit the cuisine we were served. Oh and top tip, book direct. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. Service is quite friendly, but lackadaisical. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Claim your listing for free to respond to reviews, update your profile and much more. I'd give the food itself 7 out of 10, but then you expect that at this price. Own or manage this property? We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Restaurant staff were warm and very service focused. There are more places to choose from in the Zermatt area. It was a great experience and hope to be back next year! What are some of the property amenities at Hotel Alpenhof? Nearby attractions include The Matterhorn (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Summit Ski & Snowboard School (0.2 miles). Jelena stood out with her constant smile and positivity. stayed there during a business trip for a night with some colleagues. A special highlight is the exquisite cheese buffet. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Which languages are spoken by the staff at Hotel Alpenhof? See more questions & answers about this hotel from the Tripadvisor community. The bar area is really special, and a great place to relax before of after going out into Zermatt. See 829 traveler reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in … Jelena stood out with her constant smile and positivity. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. What are some restaurants close to Hotel Alpenhof? What a fantastic hotel. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Is Hotel Alpenhof located near the city center? The experience was joyous from the time of the initial booking through to checking out. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. Problems were as follows: 1. Lucky us, we were wondering why our soft drinks were lukewarm. Many travellers enjoy visiting Beresina-Haus (0.9 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.1 km), and Bergführerdenkmal (0.6 km). So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. As for your last point we do apologise. Yes, guests have access to an indoor pool and a sauna during their stay. Are there any historical sites close to Hotel Alpenhof? Own or manage this property? Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveler reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We are very happy to read that you had a great stay. Flights We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. more. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. 4. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Is Hotel Alpenhof located near the city centre? Restaurant - we paid 68 each for the 5-course menu. Dear Ben, thank you kindly for your constructive feedback. Please see our partners for more details. For. This is the version of our website addressed to speakers of English in the United States. Hotel Alpenhof, Zermatt: 824 Hotel Reviews, 1,473 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. This reduces cross contacts, which is very important to us during these trying times. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We are already looking forward to seeing you again! And the problems I've outlined above conspired to spoil my birthday weekend somewhat. We spent a wonderful long weekend at this superb hotel. Which room amenities are available at Hotel Alpenhof? Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible.